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Returns & Cancellations

The manufacturers that we represent have return policies that can vary widely. Generally, if the products are unused and include the original packaging, they can be returned back to the manufacturer. A Return Authorization must be requested within 15 days of delivery. We, nor our manufacturers, can accept a return without prior authorization. At time of order, you will be advised if you are ordering a non-returnable product such as custom furniture, etc. You could be subject to a restocking fee ranging from 20% - 30% if the order arrives as specified. You can be assured that our team will always be fair and work with you to ensure your satisfaction.